What You Need to Know

1. Ensure you have your original purchase receipt and/or tax invoice available
2. Lodge a claim by the customer name shown on the purchase receipt/ Tax Invoice
3. Claims must be made prior to the expiration of this Back Up Plan
4. Claims will not be handled where you have arranged repair or replacement without first lodging and gaining approval of a claim

Remember!

Where your product is capable of retaining user-generated data, for example, files on a computer hard drive, or telephone numbers stored on a mobile telephone, the repair under the Plan may result in loss of the data. We recommend you back-up your data.